AI WORKFLOWS
CONNECTED WORKFLOW AUTOMATION

The missing link.
From request to renewal.

From a customer request to service delivery and renewal, we automate the work between your companies and systems.

See a workflow
BUILT FOR

Service providers Vendors Distributors

01 / THE SIMPLE WORKFLOW

Start with the customer.
Connect every next step.

Your processes. Your approvals.
Our automation connecting it all.

A customer makes a request. The workflow connects the quote, approval, delivery and renewal across your systems. An avatar uses your knowledge to explain progress and help when needed.

Example workflow · Configured around your business, not the other way round.
A clear starting point

Turn a customer request or sales opportunity into a tracked workflow, with the right context attached.

02 / THE SOLUTION ARCHITECTURE

Behind the workflow.
One coordinated solution.

Traceable design.
Intelligent automation.

The solution design links requirements to tested code and deployment. An AI Operations layer coordinates specialist agents, customer knowledge, approved tools and workflow execution, with people in control.

Concept architecture · Traceable decisions, scoped knowledge and human approvals.

03 / OUR APPROACH

Automation first.
Support alongside.

Starting with WatchGuard and PSA integration work. Built around your business rules, with people in control.

Connect the systems

Link customer data, service delivery and billing.

Keep the controls

Trace decisions, respect approvals and track completion.

Support the customer

A voice-and-chat avatar uses your knowledge to explain progress and escalate exceptions.

04 / WHAT WE SUPPLY

Products, pilots
and custom workflows.

Three ways to work with us. All of them run on the same platform, so what one engagement builds, every product reuses.

Revenue Radar

Finds the security products each client has not bought yet, prices the gap, ties it to the renewal date and drafts the proposal for one-click approval. Built on the vendor's own AI platform.

Voice and chat support agents

White-labelled under your brand, speaking or typing, answering your customers from their own data. Escalates to a person with a ticket reference. Never asks for a password.

PSA and vendor integrations

One adapter interface for HaloPSA, ConnectWise and Autotask. Connect with a read-only key, we discover your layout, you confirm five clients. A nightly check catches drift before it reaches a quote.

Pilots and custom workflows

Ninety-day pilots on your real data with a measured result. Fixed-price workflow builds in two to four weeks. Our developers on a call with yours, at the hour that suits your time zone.

05 / HOW WE HANDLE YOUR INTEGRATION

Built to be reviewed.
Safe to connect.

For the integration teams and partner programmes who look before they approve.

No credentials in the browser

Short-lived tokens issued server-side. Signed requests between services. Secrets in environment only, never in code. Request bodies are never logged.

Your rate limits respected

Every call on your behalf is paced per tenant, so your PSA never slows down because of us.

Contract tests, nightly

Each integration has a contract test run against the vendor sandbox every night. A break shows up before you see it.

People in control

Read-only until a workflow earns write access. Every write sits behind an approval. Programme applications are described honestly as in progress until they are approved.

LET'S CONNECT THE DOTS

What should happen
automatically?

Enlarged example: capture, quote and approve, deliver, bill and renew; supported by connected systems, avatar assistance and human approvals.

Example workflow · Use pinch-to-zoom on your device, or open the full image ↗

Enlarged concept architecture: design as code, specialist agents, AI Operations, scoped knowledge, avatar support, workflow execution and MCP-connected systems with human approvals and an audit trail.

Concept architecture · Use pinch-to-zoom on your device, or open the full image ↗

YOUR NEXT WORKFLOW

Connect the dots.

Tell us what starts the process, which systems it crosses, and what you want to happen.

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